A message from the Minnesota Department of Health regarding window visits:
Guidance for Window Visits at Facilities. Visiting with residents through their windows at facilities is a way to keep them safe while still keeping them connected. Restrictions on visiting indoors are still in place. Keeping residents healthy and happy is part of the job for health care workers and staff at assisted living and other long-term care facilities. Seeing and talking to loved ones through their windows may make residents happy. Facilities must work with residents and their visitors to allow window visits and to make sure they are safe and that rules are followed.
Step 1: Decide whether a window visit is right for your loved one Residents with dementia may not understand the rules of the visit or may forget. This type of visit may confuse or frustrate them. Residents may get scared if people walk up to their window. Be sure to tell facility staff you are planning a window visit.
Step 2: Contact the long-term care facility Tell facility staff before the planned visit so they can have your loved one dressed, ready, and at the window at the time of your visit. Make sure a phone is available if one is needed for the resident to speak to you from a safe distance.
Step 3: Set a time and place Choose a time for your visit that works for both you and your loved one. Make sure therapy or other activities are not scheduled for the same time.
PLEASE CALL OUR CONCIERGE AT: 952-435-7199 TO SCHEDULE AT LEAST 20 MINUTES PRIOR TO VISIT- the more notice the better. Thank you and happy visiting!